Our talented team is committed to delivering the ultimate 5-star salon experience. Help us provide the best care by following a few simple steps:
Bookings: To secure an appointment at your preferred time, please call, book online, or message us on WhatsApp in advance. While we do accept walk-ins, availability is not guaranteed.
Arrival: Kindly arrive at least 10 minutes early for your appointment. Latecomers may have their treatment shortened to avoid compromising the next client. We aim to ensure quality service without rushing, and full charges apply.
Cancellation: If there are any changes, please inform us, and we will assist you in finding a more suitable day and time to reschedule your appointment. Note that we require 6 hours’ notice as we reserve facilities and block technicians’ schedules upon booking.
Medical Matters: Notify us at the time of booking regarding any medical concerns, oral medications, or skin sensitivities that may affect our services.
Satisfaction: We strive to deliver the ultimate salon experience. If you encounter any concerns or issues, please notify us within 24 hours for prompt resolution.